Limitations

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The limitations of Ruijie Japan Cloud Service

No.ModuleDescription
1DeviceUp to 300 devices can be imported each time. To import more than 300 devices, users need to do it in batches.
2ConfigurationConfigurations of up to 200 devices can be imported each time. To import configurations of over 200 devices, users need to do it in batches.
3EXCEL templateFor Excel template, only the XLS format is supported.
4SSIDSSIDs can be made up of numbers, English letters, and “-“.
5Custom excel templateIn an Excel customized template, A to Z columns and 1 to 15 rows are supported.
6APAccount-based policies may fail on some models, such as AP680(CD), where they are disabled by default. In this case, users need to batch apply from the Cloud the web-auth acct-update-interval 1 command to enable those policies.
7SSID reverse syncThe Cloud does not support SSIDs containing special characters. If set on end devices, such SSIDs will fail to be delivered, after synchronization, by the Could.
800000JAPAN WiFiIn the Apartment Scenario, if the device goes offline after 00000JAPAN WIFi is enabled, and then goes online after 00000JAPAN WIFi disabled, Cloud will not re-configure the Wi-Fi settings on device. You need to clear 00000JAPAN WiFi configuration manually.
9APIn Non-apartment Scenario, please clear the configuration on devices except AP180 before bring them online; otherwise, the configuration on devices may be conflict with that on Cloud, and the client may not be able to access the Internet.
10APIn Non-apartment Scenario, if the working mode (bridge mode or routing mode) of AP180 is different from that on Cloud, the client may not be able to access the Internet.
11TOPOLOGY

Only devices connected to the downlink port of the switch can be detected.

Only access points (excluding MA series access points) and switches can be displayed in the Topology.

12TOPOLOGY

The uplink ports of some switches cannot be shielded in the topology as the Cloud fails to identify them.

Included:

XS-S1930J-8GT2SFP, XS-S1930J-8GT2SFP-P

XS-S1930J-18GT2SFP, XS-S1930J-18GT2SFP-P

XS-S1930J-24GT4SFP/2GT, XS-S1930J-24GT4SFP/2GT-P

XS-S1930J-48GT4SFP

13Initial Configuration TemplateThe template can only be applied to AP180 series access points in Apartment networks.

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