N/A
1. You can search for a device in the search box via its MAC address in the format xx:xx:xx:xx:xx:xx. For example, after entering 10:5f:02:f9:62:68, you can find the device with MAC 105f.02f9.6268.
2. The alarm export function supports exporting filtered results based on current search criteria. The interaction is consistent with that of import tasks.
3. Map view under Home > All Projects > My Created is optimized to support up to 10,000 projects.
4. In addition to the global CPU and memory alarm configuration, personalized alarm configuration is supported. When the global configuration enables the alarm but the personalized configuration disables it, the personalized configuration prevails.
5. WeChat notification options are hidden in alarm settings.
1. Fixed the issue where the time axis of the traffic timeline on the device details page did not match the local time zone.
2. Fixed the issue that RX alarms of LitePON devices could not be cleared.
3. Fixed an issue where offline alarms for LitePON devices were not cleared when the devices came back online after being offline for more than 30 minutes. Historical uncleared alarms will also be processed in bulk, so you may receive multiple device-offline alarm clearance notification emails at that time.
No. | Module | Description |
1 | Device | Up to 200 devices can be imported each time. To import more than 300 devices, users need to do it in batches. |
2 | Configuration | Configurations of up to 200 devices can be imported each time. To import configurations of over 200 devices, users need to do it in batches. |
3 | EXCEL template | For Excel template, only the XLS format is supported. |
4 | SSID | SSIDs can be made up of numbers, English letters, and “-“. |
5 | Custom excel template | In an Excel customized template, A to Z columns and 1 to 15 rows are supported. |
6 | AP | Account-based policies may fail on some models, such as AP680(CD), where they are disabled by default. In this case, users need to batch apply from the Cloud the web-auth acct-update-interval 1 command to enable those policies. |
7 | SSID reverse sync | The Cloud does not support SSIDs containing special characters. If set on end devices, such SSIDs will fail to be delivered, after synchronization, by the Cloud. |
8 | 00000JAPAN Wi-Fi | In the Apartment Scenario, if the device goes offline after 00000JAPAN Wi-Fi is enabled, and then goes online after 00000JAPAN Wi-Fi is disabled, Cloud will not re-configure the Wi-Fi settings on device. You need to clear 00000JAPAN Wi-Fi configuration manually. |
9 | AP | In Non-apartment Scenario, please clear the configuration on devices except AP180 before bringing them online; otherwise, the configuration on devices may conflict with that on Cloud, and the client may not be able to access the Internet. |
10 | AP | In Non-apartment Scenario, if the working mode (bridge mode or routing mode) of AP180 is different from that on Cloud, the client may not be able to access the Internet. |
11 | TOPOLOGY | 1. Only devices connected to the downlink port of the switch can be detected. 2. Only EG5210-JP, XS-S1930J series switches and APs can be displayed in the topology. 3. Only the devices in the same network and subnetwork can be displayed in the topology. 4. DHCP Diagnosis: only supports dynamic IP; the IP address of device can be recognized correctly only after four hours when its address pool range is changed. 5. When the downlink devices of EG5210-JP are offline, they still can be displayed in the topology for 1 hour, but the traffic information of interfaces cannot be displayed. 6. Loop detection is not supported. 7. RG-HS2310-16GH2GT1XS and RG-HA3515-DG are displayed in the Topology page only when the root node is RG-HS2310-16GH2GT1XS or when the RG-HS2310-16GH2GT1XS is directly connected to EG5210-JP. |
12 | TOPOLOGY | The uplink ports of some switches cannot be shielded in the topology as the Cloud fails to identify them. Included: XS-S1930J-8GT2SFP, XS-S1930J-8GT2SFP-P XS-S1930J-18GT2SFP, XS-S1930J-18GT2SFP-P XS-S1930J-24GT4SFP/2GT, XS-S1930J-24GT4SFP/2GT-P XS-S1930J-48GT4SFP |
13 | Initial Configuration Template | The template can only be applied to AP180 series access points in Apartment networks. |
14 | CLI Commands | Only for AP and CAP series products. |
15 | WPA3-SAE | Only for MA2610 and MA2810 access points in hotel networks. |
16 | Device Details-Back Up | Only for apartment networks. |
17 | Network Management | Level 5 subnetwork group is supported. |
18 | Upgrade Policy | 1. Not supported in sub accounts and networks shared by other networks. 2. Only for MA and AP180 series access points. 3. Only one upgrade policy can be configured for a device model. |
19 | RG-HS2310-16GH2GT1XS | Ruijie JaCS doesn’t support displaying the configurations of G.hn ports as well as delivering configurations to them. |
20 | Project | Up to 200 projects can be created each time when you use the batch template to create projects. |
21 | ZTP | Only for RG-EG5210-JP gateway and XS-S1620J series switches. |
22 | XS-S1620J configuration file rule | Refer to Managing ZTP configuration file |
23 | AI Troubleshooting | Currently supports only the AP180 and S1930J series |
24 | Device | Each tenant is limited to adding up to 2000 new devices per day. |
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